Frequently Asked Questions

Yes — every order of $80 or more ships free within the United States. Orders below $80 have shipping calculated at checkout based on your order.

Because each piece is created and quality-checked just for your order, please allow 2–5 business days for production. Embroidered items need a bit longer — add 3–4 more days. Once shipped, estimated delivery is 5–9 business days within the U.S. via USPS, UPS, DHL, or Asendia.

Not yet — we currently ship within the United States only. International shipping is coming soon.

You'll get a tracking email as soon as your order leaves our hands.

Production begins almost immediately, so we can only change or cancel an order within 1 hour of purchase. Email info@entrustedtohim.com right away with your order number and we'll do our best to catch it before it goes into production.

You have 30 days from the date of delivery to start a return, exchange, or store credit request. Items must be unworn, unwashed, unaltered, and in original condition with tags attached — light wrinkling from shipping is normal and never a problem. You have three options: exchange for another size or style (free, and we cover shipping on your replacement); store credit worth 110% of the item price (no fees); or a refund to your original payment method, minus a flat $8 return handling fee and return shipping. The $8 fee is waived on exchanges and store credit. For hygiene reasons, hats, caps, and beanies can be exchanged or returned for store credit only — not a cash refund — on size or change-of-mind returns. Damaged, defective, or wrong items are always fully refunded, with free return shipping and no fee.

Head to our returns portal to start a return, exchange, or store credit request within 30 days of delivery. If you can't access the portal, email info@entrustedtohim.com with your order number and reason for return and we'll respond within 1–2 business days. Please don't ship anything back before starting a request first — unrequested returns can't be accepted. A prepaid return label is provided for damaged, defective, or wrong items; for size or change-of-mind returns you can use your own label, or we can email you one and deduct its cost from your refund.

If your order arrives damaged, defective, or wrong, contact us immediately — we cover return shipping at no cost to you. For size exchanges or change-of-mind returns, the customer is responsible for return shipping (we recommend USPS Ground for the most affordable rate).

Yes — set up an exchange through our returns portal. Exchanges are free: you cover shipping to send the original back, and we cover shipping on your replacement. Once your original item is received and accepted, we send the new one.

Yes — and we make it worth your while. Once your return is received, we issue store credit worth 110% of the item price, with no fees. Original shipping charges aren't included.

Once your return is received and inspected, we'll notify you within 2 business days. Approved refunds are processed to your original payment method within 5–7 business days. Bank processing times may vary.

Items in our Sale or Clearance collection (shown at a marked-down price) and gift cards are final sale — they can't be returned, exchanged, or refunded. Using a promo code on a full-price item does not make it final sale; those orders follow the standard 30-day policy.

Every product page has its own size guide table with body measurements matched to each size — check it before ordering, since fit varies by style (relaxed, oversized, or true-to-size unisex, depending on the piece).

No problem — our standard size-exchange policy applies. You have 30 days from delivery to exchange it. Exchanges are free: you cover shipping to send the original back and we cover the replacement (see Returns & Exchanges above).

It depends on the piece. Our hats are a structured 85% acrylic / 15% wool blend. Our t-shirts are heavyweight 100% ring-spun cotton — many garment-dyed for a vintage finish. Our hoodies and sweatshirts are premium organic cotton, many of them GOTS certified. The exact material, weight, and fit are listed in the About the Product section on every product page.

Many of our hoodies, sweatshirts, and tees are made from GOTS-certified organic cotton — an independent standard for organically grown, responsibly manufactured fabric. Certification is noted on the individual product pages that carry it.

To keep prints, embroidery, and garment-dyed color looking their best: machine wash cold, inside out, with like colors; tumble dry low or hang to dry; and avoid ironing directly over any design or embroidery. Garment-dyed pieces are designed to soften and fade gently over time — that's part of the vintage look.

Built to last. Embroidered pieces are stitched, not printed, and our printed graphics use durable, wash-tested methods. Following the care steps above — cold wash, inside out, low heat — keeps them looking sharp for years.

Fit varies by style — some pieces are true-to-size unisex, while others (like our oversized tees and hoodies) are intentionally relaxed. Each product page notes the fit and includes a size-guide table with exact measurements, so check that before ordering.

Entrusted to Him is a Christian apparel brand founded by Joe and Marely, youth pastors since 2008. Every product is designed to carry a Biblical declaration — not as decoration, but as a statement of who the wearer is and what they carry into every room.

It's rooted in 1 Peter 2:23 — He entrusted Himself to Him who judges justly. The name is a reminder that real strength isn't found in striving on your own, but in trusting God with what you carry.

Yes — our digital gift card is delivered instantly by email and can be used toward any purchase, including shipping and tax. Like other sale-final items, gift cards can't be refunded once purchased.